Beach Sac Security - Returns Policy

At Beach Sac Security, we are committed to ensuring your satisfaction with every purchase. Our straightforward returns process is outlined below:

1. Change of Mind Returns:

   • Returns are accepted within 14 days of purchase.
   • Items must be unused and in the original condition and packaging.
   • A restocking fee may apply (refer to our refund policy for details).

2. Damaged or Defective Products:

   • Contact us immediately for damaged or defective items.
   • We'll provide a return address and a free return label.

3. Return Process:

   • Initiate a return by contacting our customer support at +61425229500 or info@beachsacsecurity.com.au within 14 days of receiving the product.
   • We will guide you through the return process.

4. Refund or Exchange:

   • Upon receipt and inspection, we'll process your refund or exchange based on your preference and availability.

5. Return Shipping:

   • Customers cover return shipping costs for change of mind returns.
   • Beach Sac Security covers shipping for damaged or defective items.

6. Refund Timeframe:

   • Notification of refund or exchange upon inspection.
   • Refunds processed as per the original payment method's timeframe.

For assistance with returns, contact our customer support at +61425229500 or info@beachsacsecurity.com.au 

This policy is in accordance with Australian retail law and Australian Consumer Law.